Privacy Policy

Last updated as of September 16, 2024

Effective September 16, 2024, XXX (referred to as “the Company,” “we,” “us,” or “our”) is focused on delivering services to users worldwide. This Privacy Policy is intended to explain your rights and responsibilities as a user of our services.

This Privacy Policy applies to the https://ci.e-payhub.net/ website and any associated sites under the same domain (referred to collectively as the “Website”), as well as the services provided through these platforms (the “Services”). It governs the handling of all information pertaining to you or the organization you represent (“you” or “your”) collected via https://ci.e-payhub.net/, effective as of September 16, 2024.

This Policy outlines the kinds of information collected by https://ci.e-payhub.net/ (referred to as “the Company,” “we,” “us,” or “our”) from you and other users (collectively, “Users”), the ways in which this information may be used, and how you can contact us regarding this Policy and your personal information.

Policy Updates: We have the right to revise this Policy at any time. We encourage you to periodically visit https://ci.e-payhub.net/ to stay informed about any updates. Any changes will be posted on the Website and will become effective immediately upon publication. By continuing to use our services or access https://ci.e-payhub.net/ after such changes, you agree to the updated Policy and acknowledge that you have been notified of these modifications.

Your Agreement: Before you use https://ci.e-payhub.net/ or provide any information to us, please review this Policy in detail. By accessing or utilizing https://ci.e-payhub.net/, you consent to the collection, use, and sharing of your information as outlined in our Terms and Conditions of Use and this Policy. When you submit information to https://ci.e-payhub.net/, you agree to its collection, utilization, and processing by us or our designated third-party partners as specified here. Your ongoing use of https://ci.e-payhub.net/ indicates your approval for us to share any information collected (whether personal or not) with external service providers who perform tasks on our behalf. Additionally, you permit us and these third-party partners to gather, store, and process your data (whether it’s personally identifiable or not). If you do not agree with these Terms and Conditions or this Policy, please avoid using the https://ci.e-payhub.net/ Website.

We may collaborate with external providers to manage certain functions for https://ci.e-payhub.net/ rather than handling them directly. For instance, we might: (i) enlist a third-party email service to handle communication with users; (ii) partner with a web hosting company to maintain https://ci.e-payhub.net/’s online presence; or (iii) engage a call center to support customer interactions related to our services. Additionally, we might use verification services to authenticate the contact details you provide.

Your trust is paramount to us, and we are committed to protecting your privacy through the following practices: We will share your personally identifiable information with third parties only under specific conditions: (1) with your clear and informed consent; (2) when necessary to carry out your requests; (3) as required to deliver our services and features; (4) if required by law, court orders, or other legal processes; or (5) to uphold our Terms of Use or to safeguard our rights, assets, or the safety of our users, website visitors, and the general public. We have implemented robust security measures to safeguard your information, aligning with established industry standards.

Information You Submit: We may collect and retain any details you or your business provide when interacting with our Website. This includes activities such as: using our services; creating an account; reaching out to us (for instance, to offer feedback, request help, or ask for additional information); or signing up for our communications, including newsletters or alerts.

The types of information we might collect could be your full name, business or personal address, email address, postal code, phone number, details about your interactions with us or other parties, and other relevant data.

Social Media Integration: If you decide to access our Website via social media platforms or other online services, information from those sources may be transmitted to us. By connecting your social media account with our Website, you consent to our access and storage of that information according to the social network’s terms and our Privacy Policy. For example, we may retrieve account or profile information you’ve shared on the social network or data about your interactions with the platform, such as comments on posts or usage of features like Facebook Connect.

Automatically Gathered Information: When you visit our Websites, certain information is automatically gathered. This may include your IP address, the type of browser, the devices and operating systems you use, and unique identifiers associated with those devices. We also collect data on the specific pages you view, the products or services you explore, the features you use, and the corresponding dates and times. Additionally, we may log the URLs of sites you visited before or after our Websites, as well as details about your internet service provider.

We use various technologies to track your activity on our Website, such as cookies, clear GIFs, web beacons, local shared objects, and Flash cookies, along with other similar tools that may emerge. Collectively, these are known as Metrics Tools.

Third parties may also deploy Metrics Tools on our Websites. The information gathered by these tools can be accessed and used by us, our service providers, or other external parties, in line with their own privacy policies. Data obtained through Metrics Tools might be used not only on our Website but also across other sites and services, including those outside of our control. Although we aim to honor your privacy choices, we currently do not respond to Do Not Track signals from your browser.

Email: We may monitor the performance of our email correspondence and other communications with you. For instance, we may track whether you click on links included in the emails we send.

Information from Third-Party Sources: We may obtain information about you from affiliates, partners, and other external sources. This data may include insights into your usage of our Website or services, your activities on other sites, transactions or interactions with vendors, your interests and preferences, and additional relevant details about you or your household. We may integrate this third-party information with data we or our affiliates have previously collected about you.

Use of Information: We use the information we collect or receive to facilitate and run our business effectively, including improving and managing our Website and services. This involves using your data to handle and support user accounts, enhance your experience across different devices, and upgrade our services. Additionally, we analyze this information to continually improve our Website and services by introducing new features or products.

For advertising and promotional purposes, the information helps us tailor our offerings to better fit your preferences, interests, and previous interactions. This enables us to customize content, promotions, and incentives specifically for you. If you provide testimonials about our services, we may use them in our marketing materials, including your name and any other details you’ve shared.

We may also use the information to send you relevant offers and updates via email or postal mail. Additionally, we might share your information with third parties to process your requests or deliver relevant services. On a broader level, we aggregate and anonymize data for analytical purposes, which may be shared with third parties, including for advertising. Moreover, your information supports the administration and security of our Website, aids in processing payments through third-party providers, and helps in preventing, detecting, and investigating fraud, security issues, or unlawful activities.

Third-Party Tracking and Online Behavioral Advertising: We may authorize third-party ad networks, social media services, and other external entities to collect data about your interactions with our site over time. This information assists them in presenting ads on our platform, across your other devices, and on various other websites, applications, or services. Such data is generally collected using cookies or comparable tracking technologies, which identify your device and capture details like your clicking behavior, browser type, visit times, and other relevant information. We might also share identifiers, such as email addresses or user IDs, to facilitate recognizing you across different devices.

Our aim, together with our third-party partners, is to tailor the advertisements you see to better suit your interests. You can manage your tracking preferences through the settings on your browser or mobile device. For example, you can configure your browser to delete cookies or to alert you when cookies are set. On mobile devices, you can limit interest-based advertising by enabling settings such as “Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” on Android. For more information on interest-based advertising and to opt out of certain ads, you can visit the Network Advertising Initiative at http://www.networkadvertising.org/choices or the Digital Advertising Alliance at www.aboutads.info/choices, or adjust your ad preferences on Facebook. Keep in mind that some opt-out functions might not work unless your browser accepts cookies, and you may need to repeat the opt-out process if you change devices, switch browsers, or delete the opt-out cookie.

How Long Do We Retain Website Information? We keep the information you provide for as long as your account is active or as needed to provide our services. After your account is closed, we may still retain your data if it is necessary for legal compliance, regulatory purposes, resolving disputes, preventing fraud, or enforcing our Policies and Terms of Service. Additionally, we may retain information if mandated by law enforcement for a designated period. Our Customer Service team may retain data for as long as necessary for support and trend analysis, but generally, we either delete or anonymize information from deactivated accounts in accordance with our Policies.

When Do We Share Information? We will only share your information according to this Policy or with your permission. Here are the scenarios in which your information might be shared:

(i) Corporate Affiliates: We may disclose data to our affiliated companies for their operational needs, service delivery, or marketing efforts. This also includes sharing information in connection with joint ventures involving other organizations.

(ii) Partner Websites. The data we collect might be shared with our collaborative partners.

(iii) Service Providers. We may provide your information to external service providers who assist in running our business or performing services on our behalf. This encompasses analytics firms and advertising networks that provide Metrics Tools on our sites.

(iv) Promotional Activities. Your information might be shared with third parties to aid in our marketing campaigns or to personalize advertisements, offers, and other communications directed at you.

(v) Business Transfers. In cases of a sale, merger, or transfer of our business assets, your information may be part of the transaction process.

(vi) Protection of Rights and Safety. We might use and share your data to protect our rights, secure our assets, and ensure the safety of our affiliates, customers, and the general public. This includes fulfilling legal obligations, engaging in legal processes, and preventing fraud and theft.

What Options Do I Have for Managing My Information? You have several options for controlling and limiting the information you share with us. Please be aware that restricting your information might impact your ability to access certain features of our Website. Here are some ways to manage your information:

(i) Social Media Login. You can choose not to log in to our Website using social media accounts.

(ii) Third-Party Social Media Settings. Manage the data shared by third-party social media services by adjusting your privacy preferences on those platforms.

(iii) Cookies and Tracking Technologies. Your browser or device may provide settings to control the use of cookies and other tracking technologies. Check your browser or device’s help resources for specific instructions.

(iv) Location Data. Mobile devices usually offer settings to turn off location sharing. Refer to your device’s settings or help documentation for information on how to adjust these preferences.

How Are Privacy Disputes Managed? By using this Website, you consent to the fact that any disputes concerning the Website, its content, services, or the management of your information will be resolved according to the Choice of Law, Venue, and Class Action Waiver terms specified in our Terms of Use.

How Do We Protect the Security of the Information? To protect the personal data in our possession, we utilize a blend of administrative, technological, and physical security measures. Although we are committed to securing the information we gather and hold, we cannot provide a guarantee of complete security. If you have concerns that your data might have been exposed without your consent, please contact your designated representative at https://ci.e-payhub.net/ or email us at [email protected].

Lead Sharing Privacy Policy: To better serve our website visitors and subscription service users, we may partner with external companies and individuals. When this occurs, we might share your information with these partners to help deliver content, products, or services to you. This can involve activities like eliminating duplicate entries, performing data analysis, providing marketing support, handling transactions, and enhancing our service offerings. We ensure that any third parties involved in managing your information are bound by our privacy and data protection protocols.

Partners: We might share your information with trusted collaborators to manage your communication requests, conduct data analysis, or offer customer support. These third parties are strictly prohibited from using your personal data for any purposes beyond those specified, and they must uphold the confidentiality of your information. Additionally, we may engage in co-marketing activities with partners that we think are relevant to you. When we do so, we will inform you of the entities with whom your data is shared and provide a link to their privacy policies, enabling you to opt out of their communications if you choose. All such partners are required to adhere to our privacy practices. For more details on our co-marketing efforts, please visit this page.

Corporate Events: Should our company be acquired by another organization through a merger, acquisition, or any other method, the new entity will inherit all information gathered by https://ci.e-payhub.net/ through our Websites and Subscription Service. In such cases, we will inform you via email and/or a prominent notice on our website regarding the change in ownership, how your personal data will be handled, and the options available to you.

Compelled Disclosure: We may be obligated to use or disclose your personal information to comply with the legal requirements of Cote D'Ivoire or if we deem it necessary to protect our interests, ensure security, investigate fraudulent activities, or adhere to legal mandates, court directives, or legal processes.